Question 1

What is the minimum deposit to start investing?

Accepted Answer

You can fund your account from R4,100. Once your deposit clears, you are ready to begin building your investment portfolio with your dedicated analyst.

Question 2

How do I withdraw my money?

Accepted Answer

Withdraw any time from your dashboard — request goes directly to your chosen payment method. Standard processing times apply once your request is approved.

Question 3

Is my capital truly protected?

Accepted Answer

Your account is FSCA-regulated with industry-standard security and verification. Remember: as with all investing, capital is at risk and values fluctuate up and down.

Question 4

How quickly can I begin?

Accepted Answer

Most members complete registration in minutes. Once your opening deposit settles, your analyst can activate your strategy straight away.

Question 5

Are there surprise charges?

Accepted Answer

All fees are shown plainly before you commit. Your plan will always disclose the full cost — nothing is hidden or added later.

Question 6

What is the legal age to invest?

Accepted Answer

You must be at least 18 years old to open an account and invest. We will ask you to verify your age and identity as part of setup.

Question 7

Which payment methods do you accept?

Accepted Answer

We accept major debit and credit cards, bank transfers, selected e-wallets and cryptocurrency. The full list appears at the deposit screen.

Question 8

When can I reach customer support?

Accepted Answer

Our team is available Monday through Friday, 9:00 to 18:00. We aim to answer every query within one business day.

Question 9

Who pays tax on my investment gains?

Accepted Answer

Tax on returns is your own responsibility and depends on your local tax rules. We advise keeping detailed records and consulting a qualified tax professional.

Question 10

What does KYC mean and why is it compulsory?

Accepted Answer

KYC (Know Your Customer) is standard identity verification required by law. It secures your account and is part of opening any regulated investment account.

Question 11

Do I need previous investing knowledge?

Accepted Answer

No experience needed. Your personal financial analyst guides you at every turn, so you can start building wealth confidently from day one.

Question 12

Who actually manages my portfolio?

Accepted Answer

A dedicated financial analyst, backed by AI tools, tailored to your goals and risk profile. Human expertise drives the strategy — technology supports the execution.

Question 13

Is the platform FSCA-regulated and compliant?

Accepted Answer

Yes. Diamond Profit is authorised and regulated by the FSCA, with full account protection and identity verification to meet all national standards.

Question 14

Can I add more money to my account later?

Accepted Answer

Yes — top up your balance anytime. Your analyst can adjust your strategy as your goals and circumstances change.

Our support team protects your interests.

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